Carbon Neutral

Dispatch time stated on product pages. Add products to basket to obtain delivery quote. For Akela see, CK see is a trading name of Suffolk Group.

Suffolk Group acquired in July 2012 and have appointed former NetPetShop staff. Suffolk Group is a family-run business based in Lowestoft, Suffolk. Our focus is on providing affordable pet-friendly products with speedy delivery and accompanied by exceptional customer service. Apart from the local seagulls, our team are themselves passionate pet owners, collectively owning dogs, cats, ferrets, tropical fish, chickens, small pets and reptiles. The owner of the business used to work as a representative, and subsequently National Account Manager, for a major pet brand.

Unlike many online pet shops which offer any product they can get their hands on, we have tried to be careful with our range. We aim not to sell any items related to negative welfare issues, such as rabbit hutches which are too small, dog choke chains, anti bark spray collars and wire frame mouse wheels. We encourage feedback on our range from our customers and if you have a suggestion about a product we ask you to contact us via the details here.

If you are looking for a product previously purchased from and you are unable to find it on the site please contact us to see if we can source it for you. Unfortunately as we, Suffolk Group, are an entirely different entity to the previous owners of the domain (NetPetShop Ltd) we are not able to assist with purchases made before 16th July 2012.

If you like what we have to offer, why not take a look at our sister website - a specialist online outlet for garden machinery, parts and accessories.

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